Your privacy matters.

1. Overview

Grabix (“we”, “us”, or “our”) provides a tool for processing publicly available Instagram links. This Privacy Policy applies when you use grabix.app and explains how we handle information in connection with the service.

2. Information we process

We may process the following information when you use Grabix:

• Links you submit: the public Instagram URL you paste so we can process your request.
• Technical request data: information normally sent by your browser, such as IP address, browser type, device information, referring page, requested pages, and timestamps. This may be processed in server or hosting logs.
• Contact information: your email address and any information you include when you contact us.
• Local preferences: your light or dark theme choice, which is stored locally in your browser.

3. How we use information

• Provide, maintain, and secure the Grabix service.
• Process the public link you submit and return available download options.
• Prevent abuse, enforce rate limits, and troubleshoot technical issues.
• Respond to questions, feedback, copyright notices, and other requests you send us.

Grabix does not ask for or collect your Instagram password or login credentials.

4. Storage and retention

Grabix does not intentionally store the media files you download or maintain a database of submitted Instagram links. Technical logs and communications may be retained for the period reasonably needed for security, troubleshooting, legal obligations, and responding to requests, after which they may be deleted or anonymised.

5. Service providers and external services

We rely on hosting, infrastructure, and, where necessary, media-data service providers to operate Grabix. These providers may process technical information or the public URL you submit solely to provide their services. Their handling of information is governed by their own privacy policies.

Links and media sources outside Grabix are controlled by third parties. We are not responsible for their privacy practices and encourage you to review their policies before using their services.

6. Cookies and similar technologies

At present, Grabix uses local browser storage to remember your theme preference. If we introduce analytics, advertising, or other non-essential cookies in the future, we will update this policy and our Cookie Policy before or when those changes take effect.

7. Your choices and rights

Depending on applicable law, you may have rights to request access to, correction of, deletion of, or restriction of personal information we hold about you. You may also control local browser storage through your browser settings. To make a request, contact us using the details below.

8. Security and international processing

We use reasonable measures designed to protect information in transit and limit access to operational data. No internet service can guarantee absolute security. Because our service providers may operate in different countries, information may be processed outside your country of residence.

9. Children’s privacy

Grabix is not directed to children under 13, and we do not knowingly collect personal information from children. If you believe a child has provided personal information to us, please contact us so we can review and address the request.

10. Changes to this policy

We may update this Privacy Policy to reflect changes to our service, information practices, or legal obligations. Any updated version will be posted on this page with a revised “Last updated” date.